Privacy Policy

Introduction
We are committed to safeguarding the privacy of our website visitors and clients, and this policy sets out how we will treat your personal information.

Collecting Personal Information
We collect and use the information that you provide when you complete any of the contact and request forms on our website.
We collect, store and use information relating to any purchases you make of our goods and/or services that you enter through our website, by telephone, by email or in person.
Any information that is not required will be specified as voluntary or optional.
Website usage information is also collected using cookies, more information on cookies can be found below.

How we process your information
We use the information you provide to contact you about your orders and requests.
We may use this information in the future to contact you about our products and services.
Your information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, other than for the express purpose of providing you with the product or service requested.
No personal information provided will be kept for longer than is necessary.

How we protect your information
We will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of your personal information.
All personal information will be stored in a secure manner.
No sensitive or credit information is stored on our server.

Policy Updates
We will update our policy by publishing a new version on our website. You can check this page to ensure you are happy with any changes to this policy.

Correcting information and withdrawing consent
If you wish to correct your information or withdraw your consent of its use, then you have the right to do so at any time by contacting us by email at office@twemlows.co.uk or by telephone 01948664966.
You will be provided with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites
Our website is hosted with WordPress Engine who are fully compliant with GDPR and their privacy policy can be found here.
Our website also uses hyperlinks to, and details of, third party website. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Cookies
Our website uses cookies, which are text files used to collect standard internet information and track visitor behaviour.

Your consent
By using our site, you consent to our privacy policy.

 

R L Matson & Son

Twemlows Stud Farm, Twemlows Hall, Ash Road, Whitchurch, Shropshire, SY13 2EZ

Updated May 2018